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Bill Payment

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PAY YOUR WATER BILL ONLINE

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Go paperless by paying your water bill online using your Visa, MasterCard, or an E-check. Enter your payment ONLY once. If you experience problems, please call Utility Billing at 303-658-2405, Monday-Friday from 8 a.m. to 5 p.m.

 

 

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Westy Water—Westminster’s New Customer Portal Is Here! 

Westminster’s new customer portal offers residents the ability to monitor water consumption and receive emergency leak alerts via email. Current Paymentus account holders, with a valid payment method, will only need to update their password to access Westy Water. Learn more about the new customer portal and pay your water bill at https://www.westminsterco.gov/WestyWater.

 

Need Utility Bill Payment Assistance?

We are aware of the impact that rate increases can have on our customers’ finances. If you are struggling to pay your utility bill or have difficulty paying for plumbing repairs, the city offers a variety of Water Bill Assistance Programs.

 

2024 Water Rates: learn more here

OTHER PAYMENT OPTIONS

P.O. Box 17040
Denver, CO  80217-0040

Please include your payment stub.  Make checks payable to City of Westminster.
Inside City Hall
At the cashiers desk inside the main entrance to City Hall, 4800 W. 92nd Ave.,
Business hours are Monday-Friday, 8 a.m. to 5 p.m. 
Please bring your bill.

City Hall Drop Box
4800 W. 92nd Ave.
On Curb – East of Building.
303-658-2030
Pay using Visa, MasterCard, Discover, or E-Check (Bank Account).


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  • Enter Account number and then #  
  • Enter Customer number and #  
  • Enter Zip code than #  
    • Press 1 to pay the current amount.  
    • Press 2 to pay a different amount.  
      • Press 1 for Credit Card (Visa, Master, Discover)  
      • Enter credit card number and the expiration date (2-digit month and 4-digit year).  
      • Enter CVV code: 3-digit code from the back of card.  
    • Press 2 For Debit Card (Visa or Master Card)  
      • Enter credit card number and the expiration date (2-digit month and 4-digit year).  
      • Enter CVV code: 3-digit code from the back of card.  
    • Press 3 For E-check (Bank Account)  
      • Enter the Bank Routing Number (9 digits).  
      • Enter the Bank Account Number.  
  • Press 1 if information is correct Press 2 to re-enter.  
  • Press 1 to Submit Press 2 to re-enter Press 3 to cancel.  
  • Do not hang up until you have received your reference/confirmation number.  
  • Press 9 to end call.    

Current water Rates

Water Billing Rate Schedule

Final Reading Request - Title Companies Only

For status only: Contact a Utility Billing Representative at 303-658-2405. Monday-Friday, 8 a.m. to 5 p.m.

Request is to be filled out after closing:  Complete the Utility Billing Request for Final Reading form. There is a $35 transfer fee that is included on the final and is not subject to waiver.

Rental Property Final Reading Request – Owners/Property Managers only

To transfer a rental property account for new tenants, please complete the Rental Property Request for Final Reading form.  Requests can be submitted up to 7 days prior to move in/out.  If submitted outside of that time frame, they will not be completed.  Please note, all final reading requests/transfers will have a $35 transfer fee that will be added to the final bill, which will be mailed to the property owner or property manager. Regardless of the occupancy of a property served by the city, the owner of every premises, building, lot, house or dwelling unit is liable for all charges for water services associated with said premises, building, lot, house or dwelling unit.

Other than final bills, the owner may designate another person to whom bills containing the water charges and the notices of the proposed disconnection of water service shall be sent. Mailing of a bill for water service to any address shall in no way affect the power of the city to enforce payment of charges. Pursuant to Section 8-7-9(C) of the Westminster Municipal Code, “The City shall have as security for the collection of such water service charges and penalties a lien upon the real property served by such water service, which lien shall become effective immediately upon the supplying of such water and shall not be discharged until the payment is made of all the water service bills, penalties and charges as herein provided.”   

Frequently Requested Numbers

  • Utility Billing Representative (8 a.m. to 5 p.m., Monday-Friday) - 303-658-2405
  • Utility Billing (automated 24-hour payment line) - 303-658-2030
  • City Hall Operator (8 a.m. to 5 p.m., Monday-Friday) - 303-658-2400
  • Water quality information, taste and odor concerns - 303-658-2461
  • Water treatment facility - information and tours - 303-658-2447
  • Water breaks, sewer back-ups - 303-658-2500 
  • Wastewater treatment facility - information and tours - 303-658-2465
  • Water meter shop - 303-658-2549
  • Email: ub@westminsterco.gov