Service Requests

Access Westminster is a service request portal residents and business owners can use to submit requests and concerns to City staff and officials. Submitted requests are visible on a map so anyone can see if a previous request has been made. You can upload photos and provide location information, as well as track the status of your service request.

Access Westminster is for non-emergency requests and is monitored during regular business hours.  

• If you have an emergency, please call 911.  
• If you have a water or sewer emergency, please call 303-658-2500. 
• For non-emergency police issues or crimes, please call 303-658-4360. 

Using Access Westminster 

1. To make a request, click “New Request” on the map.  
2. Enter your address or drag the map to the nearest location. Click “Confirm Location.”  
3. Select a request category from the list or search for a category using the search bar. If you can’t find the category, select “Can’t Find My Issue.”  
4. Add a photo if you have one.  
5. Describe your issue and answer any prompting questions. Click “Confirm Details.”  
6. Select how you would like to submit this request. You can submit as a guest, but you will not receive email updates. If you want to receive email updates, you will be asked to register or sign in on the next screen. Click “Submit Request.”  

Once you submit a request, staff will acknowledge your request within three business days. If you provide contact information, you’ll receive updates as your request is processed.  

For technical concerns related to Access Westminster, powered by SeeClickFix, please contact their support team at contact@seeclickfix.com.