When you have immediate interpreting needs, we're here to help. City employees who are part of the Multilingual Stipend Program can help with on-the-spot interpreting for those with Limited English Proficiency (LEP).
When an individual has a language access need…
Identify the language. If the employee does not recognize the language, use the "I speak..." Language Identifier to indicate which language you prefer or use a language identification app on your phone.
If you are near the main customer service desk, ask the City employee there to assist you using the handheld interpretation device.
If you are not near a main customer service desk or the device doesn't work for your conversation, please see the resources below for further assistance:
Other considerations:
For questions or more information about interpretation, contact the Human Resources Department at 303-658-2150.
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