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Information Technology Director

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Westminster's Information Technology's Mission

To drive success in achieving organization strategic goals through innovative technologies and solutions

Telecommunications

This team is responsible for managing all city-owned and leased voice and data communications that are conducted within and between 30 City facilities. This team handles maintenance, upgrades, configuration and support of data communications and telephone hardware and software. Network monitoring and security, capacity planning and network expansion including new City fiber networks all fall under the responsibility of this team.

Software Engineering

The Software & Web Engineering Team (SWET) provides technology solutions to customers within the City of Westminster to enhance their performance and productivity. Activities range from the simple task of directing an employee to appropriate tools, assisting in researching and implementing vendor supplied applications, and developing and maintaining applications. The team is always ready to provide technological assistance to give Westminster an edge in delivering services to its citizens.

This team works specifically on Web development (Internet and Intranet), major system applications such as (Sales Tax, Financial Management, Utility Billing, Asset Management, and Police/Fire CAD), and many stand alone databases. The team also develops interfaces to enable data sharing between applications. The Internet-based applications developed by this team focus on empowering individual customers to complete transactions independently without government employee interaction. The power of the Internet and the development of online solutions provide customers with the ability to access information and conduct business 24 hours a day, 365 days a year.

Systems Management

The Systems Management Team is responsible for the administration, security and data integrity of 100+ centralized Windows Servers which include file, database and virtual servers. These servers are home to applications that support the City's Emergency Services, Municipal Court, Financial, Utilities, Library, Parks and Recreation, Community Development, Email, Internet, Intranet and Geographic Information Systems. This team also provides installation, configuration and troubleshooting services for over 1000 personal computers and Laptops at over 30 City facilities. They provide hardware, software and consulting services for all departments on existing technologies and they advise staff and provide strategic direction for the use of new technologies. This team also operates an IT Service Center that provides troubleshooting services to all departments for the efficient utilization of computerized systems.

Information Technology Director Role and Responsibilities

The City of Westminster’s Information Technology Director serves as a key member of the City’s Executive Leadership Team, translating the City’s mission, vision, values, and strategic plan into action through their work overseeing the Information Technology Department. 

Under the direction of the Deputy City Manager/CFO, this position is responsible for establishing major departmental policies, planning long-term programs, and making executive-level decisions in alignment with the direction of the organization established by City leaders. The Director also serves as a citywide champion of current and future technology-related needs and drives initiatives in support of citywide service and efficiency goals. 

The Information Technology Director’s responsibilities include supporting citywide and department innovation and communication efforts; making difficult technical and administrative decisions; overseeing the department’s personnel and resources; and managing and administering software engineering, system management, and information security through a team of 41professionals working with an annual budget of about $8.8 million. 

The Information Technology Director will also play an important role as a community leader, proactively sharing relevant information and listening to and sharing feedback from the community with the City Manager, Mayor and City Council as appropriate. This position has five direct reports: Information Technology Services Administrator, Chief Information Security Officer, Information Systems Manager, and Software Engineering Manager, as well as an Executive Assistant. 

The incoming director will lead the Westminster Information Technology Department in providing the technology, tools, and databases needed to meet the City’s strategic goals. Opportunities and challenges facing the selected candidate include continuing to provide exceptional hardware support services for employees through a highly-skilled, trained, and responsive systems support staff; maintaining high availability and security for all computer servers and network resources; and implementing and executing best practices to prevent cyber-attacks aimed at City resources. The director is responsible for reviewing, making recommendations and implementing cybersecurity initiatives. 

The Information Technology Director will ensure the maintenance of an effective City website to provide information to members of the community and tools for residents to engage with the organization; evaluate and assess opportunities to leverage new technology to support department goals and the City’s strategic objectives; and expand and enhance services through the deployment and to support current and future department and organizations objectives; and expand and enhance services through the deployment and support of custom and third-party software applications. 

The Information Technology Director will also maintain and enhance network infrastructure to provide secure, fast, and reliable connectivity within and between City facilities; implement mobile applications designed to serve employees, residents, business owners, and visitors; and provide technical support for the continuation of City services during disasters through well-planned and tested disaster recovery protocols. 

The Information Technology Director has the important role of leading administrative and operational management functions, both independently or cooperatively, with the City’s executive leadership and management teams and the Information Technology team. In addition to overseeing day-to-day managerial decisions on problems and issues, ensuring cost-effective and sustainable operations, and promoting inter- departmental cooperation on common projects and functions within the divisions of the Department, the director has significant responsibility for leading and ensuring long-term technology-related planning. 
Westminster is seeking a confident and creative public servant with the skills to advance the City’s mission through exceptional technology and customer service. 

Candidates should demonstrate a passion for innovation and extensive knowledge of the principles and practices of administration as applied to the management and operations of an IT department, personnel administration, IT capital infrastructure planning, and budget preparation and administration. Experience in service, project, and systems management, cybersecurity, and software development is a must, as is a proven record of working effectively with elected leaders, colleagues within the organization and beyond, civic groups, and the public. 

The right person for this opportunity is an excellent communicator and collaborator. They empower their employees, foster cooperative working relationships among staff, and emphasize positive customer relations. They also display a commitment to continuous improvement, diversity, and support for team efforts by accepting new roles and responsibilities as needed and helping others achieve their objectives. 

The ideal candidate is reliable, adaptable, and committed. They demonstrate sound judgment, sensitivity to difficult or contentious issues, political savvy, and pride in themselves, their department, and the organization. And they hold themselves and others accountable to the City’s mission, vision, and values. 
This position requires a bachelor’s degree from an accredited university or college with major coursework in business administration, information technology management, computer science, computer information systems, or a related field. A master’s degree in business administration, management, computer information systems, computer science, or a related field is preferred. 

The candidate should have at least six years of senior management experience. The City appreciates executive- level municipal, public sector, or military position experience. Candidates with strong, innovative private-sector experience will also be considered. 

Any equivalent combination of education, training, and experience that would provide the required knowledge and skills may be considered.

The City of Westminster is offering a salary range of $182,756 to $228,437 for this position, depending on experience and qualifications, alongside a comprehensive benefits package. The City’s benefits include health, dental, vision, and life insurance; paid holidays and generous leave policies; and an active Wellness Program, including access to The Center for Health Living clinic available to employees and their covered dependents. 

This position also receives a City cell phone, support for active engagement in professional organizations, and employee development, including conferences. A $450 monthly car allowance is provided. The selected candidate may also be offered moving expense reimbursement and a temporary housing stipend as applicable. 

In lieu of Social Security, the City’s retirement plan is a 401(a) defined contribution plan that includes employee contributions of 11% and an 11.25% employer match with a vesting schedule. Employees also have access to a 457(b) deferred compensation plan.  

To download the official job description, click here.

Please apply online here. 

For more information on this position, contact: 

Larry Gilley, Senior Vice President I LarryGilley@GovernmentResource.com I 325-660-4208 

The City of Westminster is an Equal Opportunity Employer and values diversity in its workforce. Applicants selected as finalists for this position will be subject to a comprehensive background check. 

CITY EQUITY STATEMENT

It is a priority for the City of Westminster to welcome diverse, qualified candidates from the broadest base possible. We are interested in finding the best candidates for our positions, not just to fit in but to belong. We value life and professional experiences, equivalent combination of knowledge, skill set and education.

Pursuant to city values, the successful candidate will have a passion and commitment to serving a diverse population and must respect and uphold the tenets of justice, diversity, equity, and inclusion and belonging.

We encourage you to think broadly about your background and skill set for the role and urge those with less traditional backgrounds to apply.

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LIFE IN WESTMINSTER 

Westminster is a suburb of the Denver, Colorado metro area on the US 36 high-tech corridor. Experiencing a great influx of residents over the last three decades, Westminster now has a population of 118,000 in 34 square miles inside Jefferson and Adams Counties, with a greater metro population of 2,897,000.  

Downtown Westminster is evolving into a blend of mixed-use development, adding to its existing local and national restaurants, hotels, shopping, and entertainment experiences. The City also maintains more than 6,600 acres open space, parks, and recreation for residents and visitors to enjoy. It’s no wonder Westminster ranks in the Top 25 Best Places to Live by Money Magazine and named one of the Ten Best Places to Live in the West in 2023.  

This vibrant community has six recreation centers, two libraries, five golf courses, five community gardens, 125 miles of trails, and 63 developed parks. Westminster is proud of its past and celebrates historic community assets including the Savory Mushroom Water Tower, Metzger Farm Open Space, the Grange Hall, the Bowles House, and the Wesley Cemetery.  

Attractions in Westminster include the Butterfly Pavilion, Standley Lake Regional Park, Armed Services Tribute Garden, and more than 6,600 acres of preserved open space. Special events in the community include the Armed Forces Day Ceremony, 4th of July Celebration, 1870’s Vintage Baseball Game, Westy Craft Brew Fest, Movies in the Park, Around the World Street Fair, Westy Fest, and the Holiday Lighting Ceremony.  

The primary hospital in the city of Westminster is St. Anthony North Hospital. Education is also essential in the city, which is home to outstanding schools located in three school districts: Westminster Public Schools, Jefferson County School District, and Adams 12 Five Star Schools. For those pursuing higher education, the area offers Front Range Community College, Red Rocks Community College, Regis University, Metropolitan State University of Denver, and the University of Colorado/ Boulder or Denver.  

Major employers in the area include the Ball Corporation Aerospace and Packaging, Maxar Geospatial Technologies, St. Anthony’s North Hospital Healthcare Provider, Trimble Geopositioning Technologies, Tri-State Generation Electric Energy Wholesaler, MTech Mechanical Technologies Group HVAC Systems, Epsilon Marketing Agency, Alliance Data Systems Network Credit Authorization, CACI International Research & Technology, and Reed Group Human Resources Management.  

HIGHLIGHTS

  • Top 25 places to live by Money Magazines  
  • Top 10 places to live in the West – Money  
  • Winner of the International Award for Livable Communities sponsored by the United Nations   
  • Recognized with numerous International City Management Association (ICMA) awards and honors  
  • The City has achieved some of the highest bond ratings in the state, including AAA and AA+, with the leading national rating agencies.  
  • Standley Lake Regional Park is 2,327 acres and is one of the largest reservoirs in Colorado.   
  • 125 miles of trails
  •  64 developed parks 

  


STATS

  • Area: 34 square miles  
  • Population: 118,940 
  • Average household income: 79,079
  • 125 miles of trails  
  • 64 developed parks 
  • 5 golf courses 
  • 6 recreation centers 
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